- Consultation and Program Fees:
- All fees for consultations and coaching programs are to be paid as per the agreed terms.
- Failure to make timely payments may result in the suspension of coaching services.
- Cancellation Policy:
- Cancellations must be communicated 2 months in advance.
- Rescheduling of coaching sessions must be communicated 48 hours in advance.
- Refund Policy:
- Refunds are not provided for completed coaching sessions or programs.
- In exceptional cases, refunds may be considered at the discretion of Coach Estelle.
- Communication and Feedback:
- Open and honest communication is encouraged between the athlete and Coach Estelle.
- Athletes are expected to provide regular feedback on training sessions to facilitate program adjustments.
- Confidentiality:
- All personal information shared during coaching sessions, including health details, will be kept confidential.
- Liability:
- Participation in coaching programs is at the athlete’s own risk.
- Coach Estelle is not liable for any injuries or health issues that may arise during or after training sessions.
- TrainingPeaks Usage:
- Athletes are required to use TrainingPeaks for accessing and tracking their training programs.
- Technical issues with TrainingPeaks should be communicated promptly for resolution.
- Termination of Services:
- Coach Estelle reserves the right to terminate coaching services due to non-compliance with terms, inappropriate behavior, or other justifiable reasons.
- Program Changes:
- Training programs may be adjusted based on athlete progress, feedback, and evolving goals.
- Governing Law:
- These terms and conditions are governed by the laws applicable in the respective jurisdiction.
By engaging in coaching services with Coach Estelle, you acknowledge and agree to abide by these terms and conditions.
Coach Estelle’s Team